🔒 Privacy Policy – FrostCoolNie
Effective Date: April 8, 2025
At FrostCoolNie, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit www.frostcoolnie.com or interact with our services.
By accessing or using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our services.
📌 1. Information We Collect
We collect both personal and non-personal information to enhance your shopping experience and provide better services.
A. Personal Information
We collect personal data when you:
✔️ Create an account (Name, Email, Phone Number, Address)
✔️ Make a purchase (Billing & Shipping Address, Payment Details)
✔️ Subscribe to our newsletter (Email Address)
✔️ Contact customer support (Email, Phone, Order Information)
B. Non-Personal Information
✔️ IP Address & Device Information
✔️ Browser Type & Version
✔️ Operating System
✔️ Pages Visited & Time Spent on Website
✔️ Referral Sources (How you found our website)
C. Cookies & Tracking Technologies
We use cookies, pixel tags, and analytics tools to improve website performance and marketing. You can manage cookie settings in your browser preferences.
📢 You can opt out of tracking by adjusting your browser settings. However, this may impact website functionality.
🛍️ 2. How We Use Your Information
We use collected information to:
✔️ Process & fulfill orders – Ensure smooth transactions and timely delivery.
✔️ Improve website functionality – Enhance user experience based on visitor behavior.
✔️ Personalize marketing efforts – Provide tailored promotions and special offers.
✔️ Enhance customer support – Assist with inquiries, returns, and technical issues.
✔️ Prevent fraudulent activity – Protect users from unauthorized transactions.
✔️ Comply with legal requirements – Ensure compliance with industry regulations.
📢 We do not sell, rent, or trade your personal information to third parties.
🔄 3. How We Share Your Information
Your data is shared only when necessary:
✔️ With Payment Processors – Secure payment transactions (e.g., Stripe, PayPal).
✔️ With Shipping Providers – Ensure order fulfillment and delivery.
✔️ With Marketing Partners – Provide targeted promotions and product recommendations.
✔️ With Legal Authorities (if required) – Comply with applicable laws and regulations.
📢 All third-party partners are required to maintain strict confidentiality of your data.
🔐 4. Data Security Measures
We use advanced security protocols to protect your personal data, including:
✔️ SSL Encryption – Secures data transmission and online transactions.
✔️ Firewall Protection – Prevents unauthorized access to sensitive information.
✔️ Two-Factor Authentication (2FA) – Adds an extra layer of security to user accounts.
✔️ Regular Security Audits – Identify and fix potential vulnerabilities.
📢 While we take every precaution to protect your data, no system is 100% secure. If you suspect unauthorized access, please contact us immediately.
📅 5. Data Retention Policy
We retain your personal data only as long as necessary for:
✔️ Order fulfillment & customer service support
✔️ Legal & compliance obligations
✔️ Marketing & loyalty program engagement
Once your data is no longer needed, we securely delete or anonymize it.
📢 You may request data deletion by contacting us at info@frostcoolnie.com.
🌍 6. International Data Transfers
If you access our website from outside the United States, your data may be transferred and processed internationally. We ensure that all data transfers comply with global privacy laws.
📢 By using our website, you consent to the transfer of your data to the United States or other jurisdictions where we operate.
🛠️ 7. Your Privacy Rights
Depending on your location, you may have rights under laws like GDPR (Europe) or CCPA (California), including:
✔️ Right to Access – Request a copy of your stored personal data.
✔️ Right to Correction – Update incorrect or incomplete information.
✔️ Right to Deletion – Request data removal, subject to legal limitations.
✔️ Right to Object to Marketing – Opt-out of promotional emails and tracking.
✔️ Right to Restrict Processing – Limit how we use your data.
📢 To exercise these rights, email us at info@frostcoolnie.com.
🔄 8. Managing Your Preferences
You can update your privacy preferences anytime:
✔️ Unsubscribe from marketing emails via the link in our emails.
✔️ Adjust cookie settings in your browser preferences.
✔️ Modify account details through your profile dashboard.
📢 If you need assistance, contact our support team.
📢 9. Third-Party Links & Services
Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we recommend reviewing their privacy policies before sharing data.
📢 This Privacy Policy applies only to FrostCoolNie and its official platforms.
📌 10. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal data from minors.
📢 If you believe a child has provided us with personal data, please contact us to have it removed.
🔄 11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a new “Effective Date”.
✔️ You will be notified of significant changes via email or website notice.
✔️ Your continued use of our website constitutes acceptance of the updated terms.
📢 Check this page regularly for updates.
📞 12. Contact Us
If you have any questions or concerns about our Privacy Policy, reach out to us:
📧 Email: info@frostcoolnie.com
📞 Phone: (505) 233-4949
🏢 Address: 1836 Byrd Lane, La Mesa, New Mexico, United States
🌐 Website: www.frostcoolnie.com
🔹 Your privacy matters to us – Thank you for trusting FrostCoolNie! 🔹