Terms and Conditions – FrostCoolNie

Effective Date: January 4, 2025

Welcome to FrostCoolNie! These Terms and Conditions govern your use of our website, www.frostcoolnie.com, and any purchases made through our site. By accessing or using this website, you agree to comply with and be bound by the following terms. If you do not agree with these terms, please do not use our website.

1. General Terms

These Terms and Conditions apply to all visitors, users, and customers of FrostCoolNie. By using our site, you acknowledge and agree to the terms outlined here. FrostCoolNie reserves the right to modify, update, or change these Terms and Conditions at any time. Any changes will be effective immediately upon posting on this page. Please review this page periodically for updates.

2. Use of the Website

By using our website, you agree to:

  • Comply with all applicable laws and regulations governing the use of our site and purchase of products.
  • Not use the site for unlawful purposes, including but not limited to fraud, hacking, or spreading malicious software.
  • Not disrupt or interfere with the operation of the website, including the use of automated scripts, bots, or other unauthorized tools.

FrostCoolNie reserves the right to suspend or terminate access to the site for anyone who violates these terms.

3. Product Information and Availability

We strive to ensure the accuracy of the information displayed on our website, including product descriptions, images, pricing, and availability. However, there may be instances where errors occur, such as:

  • Incorrect product descriptions or images
  • Pricing errors
  • Out-of-stock or discontinued items

In such cases, we reserve the right to correct any errors and update or cancel orders as necessary. If an order is impacted by such an error, we will notify you and offer a solution, including a refund or exchange.

4. Orders and Payments

  • Order Acceptance: When you place an order, you are making an offer to buy the products listed in your cart. Orders are subject to acceptance by FrostCoolNie, and we reserve the right to refuse or cancel any order for various reasons, such as unavailability of products or suspected fraud.
  • Payment: We accept a range of payment methods, including credit cards, debit cards, and PayPal. Payment is due upon order confirmation, and we process payments through secure, third-party payment processors.
  • Pricing: All prices are listed in USD unless otherwise indicated. Prices are subject to change without notice. Additional taxes and shipping fees will be calculated at checkout.

5. Shipping and Delivery

  • Shipping Methods: We offer various shipping options, including standard and expedited delivery. Shipping costs will be calculated at checkout based on your location and selected method.
  • Delivery Times: Delivery times vary based on your location and the shipping method selected. While we make every effort to ship orders promptly, FrostCoolNie is not responsible for delays caused by third-party carriers or circumstances beyond our control, including weather conditions or customs delays.
  • International Orders: We ship internationally to select countries. International customers are responsible for any applicable customs duties, taxes, or import fees.

6. Returns and Exchanges

For detailed information on returns and exchanges, please refer to our Return Policy. Our general policy includes:

  • Returns must be initiated within 30 days of receiving the product.
  • The product must be in new, unused condition with all original packaging.
  • Certain items may be non-returnable (e.g., custom products, opened electronics).

7. Limitations of Liability

  • FrostCoolNie is not responsible for any indirect, incidental, special, or consequential damages arising from the use or inability to use the products purchased through our website.
  • Our total liability in connection with any purchase made on the website is limited to the amount paid for the product.

8. Intellectual Property

  • All content on the website, including text, images, logos, graphics, and software, is the property of FrostCoolNie or its licensors and is protected by copyright, trademark, and other intellectual property laws.
  • You may not reproduce, distribute, or use any of the content on our website without our express written consent.

9. Privacy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Account Responsibility

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to notify us immediately of any unauthorized use of your account or any other security breach.

11. Prohibited Activities

You agree not to:

  • Use the website in any manner that violates applicable laws, regulations, or these Terms and Conditions.
  • Engage in any form of harassment, abuse, or discrimination while interacting with other users or our customer service team.
  • Impersonate any individual or entity, or falsely represent your relationship with any person or entity.

12. Indemnification

You agree to indemnify, defend, and hold harmless FrostCoolNie, its affiliates, officers, directors, employees, and agents from any claim, liability, damage, or expense arising out of your use of the website, violation of these Terms and Conditions, or infringement of any rights.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United States and the state of New Mexico, without regard to its conflict of law principles. Any legal actions or proceedings arising under these Terms and Conditions shall be brought exclusively in the courts located in New Mexico.

14. Changes to These Terms

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page with an updated Effective Date. We encourage you to review these terms periodically to stay informed about any changes.

15. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

Thank you for choosing FrostCoolNie! We look forward to providing you with top-quality electronics and excellent service.