📜 Terms & Conditions – FrostCoolNie
Effective Date: April 8, 2025
Welcome to FrostCoolNie! These Terms & Conditions govern your use of www.frostcoolnie.com and the purchase of our products. By accessing our website, you agree to comply with these terms.
If you do not agree with any part of these Terms & Conditions, please refrain from using our website and services.
📌 1. Definitions
✔️ “Website” refers to www.frostcoolnie.com, operated by FrostCoolNie.
✔️ “We,” “Our,” and “Us” refer to FrostCoolNie, the provider of the services.
✔️ “User,” “Customer,” or “You” refers to any person who accesses or purchases from our website.
🛍️ 2. Use of Our Website
By using our website, you agree to:
✔️ Use it only for lawful purposes.
✔️ Provide accurate and truthful information when making a purchase or creating an account.
✔️ Not attempt to hack, disrupt, or damage our website or services.
✔️ Not use our content, trademarks, or materials for unauthorized commercial purposes.
🚫 Prohibited Activities:
- Engaging in fraudulent transactions.
- Posting misleading reviews or false information.
- Attempting to bypass security features or access restricted areas.
📢 Violating these terms may result in account termination and legal action.
🛍️ 3. Orders & Payments
✔️ Order Acceptance
- We reserve the right to accept or decline any order for any reason.
- If an item is out of stock, we will contact you to offer an alternative product or refund.
- Orders cannot be modified once they are processed.
💳 Payment Terms
We accept the following secure payment methods:
✔️ Credit/Debit Cards (Visa, MasterCard, Amex, Discover)
✔️ PayPal
✔️ Apple Pay & Google Pay
✔️ Buy Now, Pay Later (if applicable)
📢 All transactions are encrypted for your protection.
🏷️ Pricing Policy
✔️ All prices are in USD ($) and subject to change without notice.
✔️ We are not responsible for typographical errors, and in the event of incorrect pricing, we may cancel the order and issue a refund.
✔️ Sales tax (if applicable) will be calculated at checkout.
🚚 4. Shipping & Delivery
📦 Shipping Policy
✔️ Orders are processed within 1-3 business days (excluding weekends and holidays).
✔️ Delivery times depend on your shipping method and location.
✔️ Tracking numbers are provided via email after shipment.
🚚 Shipping Costs
✔️ Standard Shipping: 3-7 business days
✔️ Expedited Shipping: 1-3 business days
✔️ International Shipping (where available)
✔️ Tracking Information – Once your order is shipped, you will receive a tracking number via email.
✔️ Delivery Delays – While we strive to meet estimated delivery times, external factors (weather, carrier delays) may affect shipping.
📢 We are not responsible for shipping delays caused by carriers or customs processing.
📦 Lost or Stolen Packages
✔️ If a package is marked as “Delivered” but not received, please:
- Check with neighbors or household members.
- Verify the shipping address provided.
- Contact us within 48 hours to report a missing package.
📢 We are not responsible for lost or stolen packages after delivery has been confirmed.
🔄 5. Return & Refund Policy
✔️ Returns are accepted within 30 days of delivery for unused products in original condition.
✔️ Refunds are processed within 5-7 business days after receiving the returned item.
✔️ Customers are responsible for return shipping fees unless the return is due to a defective or incorrect item.
📢 Refer to our Refund & Return Policy for full details.
🔐 6. Privacy & Security
✔️ Your personal data is collected only to process orders and improve our services.
✔️ We use SSL encryption and secure payment gateways to protect your information.
✔️ We do not sell or share customer information with third parties without consent.
📢 For full details, visit our Privacy Policy.
⚠️ 7. Warranty & Liability Disclaimer
🛠️ Warranty
✔️ Manufacturer warranties apply where available.
✔️ We do not provide extended warranties, unless specified at checkout.
🚨 Limitation of Liability
✔️ We are not liable for indirect, incidental, or consequential damages related to your use of our products.
✔️ We are not responsible for any damage caused by improper use or installation.
✔️ By purchasing from us, you agree that our total liability is limited to the cost of the product purchased.
📢 Always check the manufacturer’s warranty and safety guidelines before use.
📄 8. Intellectual Property Rights
✔️ All website content, including logos, images, product descriptions, and text, is owned by FrostCoolNie or used with permission.
✔️ Unauthorized reproduction, distribution, or commercial use of our content is strictly prohibited.
📢 For media or partnership inquiries, contact us at info@frostcoolnie.com.
⚖️ 9. Governing Law & Dispute Resolution
✔️ These Terms & Conditions are governed by the laws of New Mexico, USA.
✔️ Any disputes will be resolved through negotiation, mediation, or legal arbitration in New Mexico.
✔️ Customers agree to waive class-action lawsuits and resolve disputes individually.
📢 If you have a dispute, please reach out to us first at info@frostcoolnie.com.
🔄 10. Changes to Terms & Conditions
✔️ We reserve the right to update these Terms & Conditions at any time without notice.
✔️ The latest version will always be available on our website.
✔️ Your continued use of the website after changes constitutes acceptance of the updated terms.
📢 We recommend reviewing this page regularly.
📞 11. Contact Us
If you have any questions regarding these Terms & Conditions, contact us:
📧 Email: info@frostcoolnie.com
📞 Phone: (505) 233-4949
🏢 Address: 1836 Byrd Lane, La Mesa, New Mexico, United States
🌐 Website: www.frostcoolnie.com
🔹 Thank you for choosing FrostCoolNie! We appreciate your trust in us. 🔹